Start with a conversation
Tell us what daily life looks like, what support is needed, and when help would be most useful.
For individuals & families
You do not need to have every answer before you call.
Begin with what is changing, what feels difficult, and what a better day at home would look like.
How it works
What to expect from the first conversation.
Build the care plan
We clarify scope, scheduling, preferences, safety considerations, and any program eligibility requirements.
Meet the care team
We coordinate the selected caregiver or clinician and remain available as needs and schedules change.
Questions families ask
Useful answers before you decide.
How quickly can home care begin?
Timing depends on the requested schedule, assessment needs, caregiver availability, service scope, and any funding authorization. Call the home care team to discuss the current situation.
Can I send medical records through the website?
No. Do not send diagnoses, medical records, Social Security numbers, insurance cards, or other sensitive information through a public form or ordinary email. Ask the care team for an approved secure method.
Does Assist accept Medicaid or long-term care insurance?
Program participation, eligibility, authorization, and payment responsibility must be confirmed for the individual and service. A website reference does not guarantee coverage.
What if this is an emergency?
Assist is not an emergency response service. Call 911 for a medical emergency or immediate danger.
Care inquiry
Tell us what kind of help you are exploring.
Keep this first message general. A coordinator will explain how to share sensitive information securely if it becomes necessary.
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Home care line(706) 258-2978