Describe the day
Share which routines feel harder: meals, light household tasks, errands, companionship, personal routines, or staying organized. Explain what help would make home life more manageable.
For individuals & families
You do not need to have every answer before you call.
Begin with what is changing, what feels difficult, and what a better day at home would look like. We can explain the non-medical home-care conversation and what still needs to be confirmed.
How to begin
A useful first conversation starts with everyday details.
You can describe the situation in ordinary language. The goal is to understand what kind of non-medical home-care coordination may fit, not to make a diagnosis or promise a service before availability and scope are confirmed.
Clarify the practical request
Discuss the preferred days, general timing, location, household preferences, and the level of involvement expected. Be clear about what is essential and what is flexible.
Confirm the boundaries
Ask what can be coordinated, what is outside non-medical home care, whether the requested schedule is currently possible, and what next step—if any—is appropriate.
Choosing a route
Start with the question you actually need answered.
Home care
Support with life at home
Assist Homecare Services is the relevant division for a general conversation about non-medical home-care coordination. Individual services, timing, staffing, and fit are not automatic; ask what is available for your situation.
Staffing
A separate business question
Assist Healthcare Staffing is a distinct division. If your question concerns a staffing opportunity or workforce need, say so when you contact Assist. Do not assume that a staffing inquiry means a home-care placement or that any particular role is open.
Information first
When another route may be needed
Clinical nursing, funded caregiver programs, and veteran benefits are not confirmed offerings here. This page can help you frame questions, but it does not establish clinical eligibility, program enrollment, coverage, or benefits.
Scope to discuss
Know what to clarify before making a plan.
Non-medical support
Ask whether the requested daily-living support fits the available home-care coordination scope. Medical assessment, diagnosis, treatment, medication management, and emergency response should not be assumed from a general home-care inquiry.
Payment and authorization
Ask who would pay, whether an outside authorization is needed, and which terms apply to the particular request. No Medicaid, insurance, or other funded-program participation is established by this page.
Safety and urgency
Share safety concerns in general terms and ask what can be discussed by phone. This is not an emergency service. For immediate danger or a medical emergency, call 911.
Questions families ask
Useful answers before you decide.
How soon could support begin?
There is no general start-time promise. Timing depends on the request, schedule, scope, and individual availability. Ask what can be confirmed now and what would remain pending.
What should I have ready for the call?
Have a general description of the household situation, preferred schedule, location, and the kind of non-medical help being considered. Do not send medical records or identity or payment information by ordinary email.
Can you arrange nursing or a funded caregiver program?
Clinical nursing and funded caregiver programs are not confirmed services of this page. Ask the appropriate public, clinical, insurer, or veteran-benefit source about eligibility and enrollment; Assist can clarify only the scope it can actually discuss.
Can I send sensitive information online?
No. Keep an initial message general. Do not email medical records, diagnoses, Social Security numbers, government IDs, banking or payment details, or uploads. Ask by phone if a secure method is needed.
Next step
Ask a clear, general question.
Call with the kind of support you are considering, the broad schedule, and what you need clarified. Assist can explain the relevant division and whether your request appears within the scope and availability that can be confirmed.
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Home-care line(706) 258-2978
Contact details
Keep your first message simple.
For general questions, email connectus@assisthealthcareservicesinc.com or call (706) 258-2978. Please do not include medical records, diagnoses, Social Security numbers, government IDs, banking or payment details, or uploads.
Mailing address: P.O. Box 2530, Blue Ridge, GA 30513. This page does not provide emergency response. Call 911 for emergencies.
Contact Assist
Tell us what you would like to discuss.
Choose staffing, non-medical home care, or another general question. Share the basics so the relevant team can understand your inquiry.
An inquiry is not a service booking, job application, or guarantee of availability. For immediate medical help, call 911 or your local emergency service.
Prefer direct email?
connectus@assisthealthcareservicesinc.com
Staffing: (800) 732-7088
Home care: (706) 258-2978
Do not include diagnoses, medical records, Social Security or identification numbers, payment details, account credentials, or attachments. This is a general business inquiry, not a medical-intake channel.