This page explains how to communicate safely and how website privacy differs from an operative HIPAA Notice of Privacy Practices. It intentionally avoids claiming a legal status that has not been confirmed for every Assist service.
Public website boundary
This public website is not a patient portal or clinical messaging system. Do not use its forms or ordinary email to send protected health information, diagnoses, medical records, insurance cards, treatment details, medication lists, Social Security numbers, or identification documents.
HIPAA and covered information
The HIPAA Privacy Rule applies to covered health plans, clearinghouses, and healthcare providers that conduct specified electronic transactions, as well as relevant business associates. Whether particular information or an activity is covered depends on the entity, transaction, role, and applicable law.
Notice of Privacy Practices
If Assist is required to maintain a formal Notice of Privacy Practices for a service, the operative notice supplied through the relevant care or clinical process controls over this website summary. You may request the current approved notice by calling the home-care team. This page is not a substitute for an approved NPP.
Individual rights
Depending on applicable law and the relationship involved, individuals may have rights concerning access, copies, amendments, restrictions, confidential communications, accountings, and complaints about protected health information. The operative notice explains the relevant rights and process.
Secure communication
Ask the appropriate team for an approved secure method before transmitting any sensitive record. Verify the recipient and purpose. In an emergency, call 911 rather than sending a website message.
Questions or complaints
Contact the home-care team at (706) 258-2978 or info@assisthealthcare.com to request the current privacy contact and operative notice. Individuals may also learn about federal health-information privacy through the U.S. Department of Health and Human Services.